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privacypolicy

Privacy Policy


Effective March 7, 2016

Thank you for visiting the Butler Bros. website at www.butlerbros.com (the "Website" or "BUTLER BROS."). It is important to us here at Butler Bros. that you know how information about you may be utilized by us and our advertising partners and affiliations. Please take a moment to look over this privacy policy (the "Policy") which we hope will address any questions you may have. We encourage you to contact us anytime with questions or feedback about this Policy or how we can use information about you.


 

Information covered by this policy
This Policy covers personally identifiable information and other visitor information collected by and our advertising partners and affiliations on the Website (sometimes referred to as the "Site") and through other means, including sweepstakes and other promotional programs and directly by our sales and customer service departments.


 

The Information we collect and how we collect it
Butler Bros. may collect personally identifiable information about you and your browsing history, and other information regarding your usage of the Site, including without limitation:

  • Customer name
  • Email address
  • User ID and password
  • Billing address and telephone number
  • Shipping address and telephone number (if different from billing address)
  • Job title
  • Federal Tax ID or SSN (DUNS # if an open account)
  • Credit card information (optional)
  • Birth date
  • Cookies
  • Viewing history
  • Web preferences
  • Purchase history
  • IP address
  • Other information needed to provide access to the Site's applications or Butler Bros.'s provision of products and services to you

You consent to your information being collected, used, disclosed and stored by us and our partners and/or affiliates, only as described by this Privacy Policy and our Terms of Use. When customers purchase products at our Site, we retain information concerning those product purchases. In addition, from time to time, customers or other visitors to our Site may be invited to voluntarily provide personally identifiable or other information and/or participate in one of our voluntary online surveys. (These customers and other visitors are informed of the information we collect and how the information will be used before agreeing to provide this information or participate in these surveys.)

Our email communications will sometimes include "refer a friend" functionality that allows the recipient to forward the email to a peer. In these cases, the referrer's personal information is not disclosed and only the referral's email address is collected.


 

Cookies, Beacons and other technology information

A Cookie is a small file stored on your computer by a website to give you a unique ID (each, a "Cookie"). Butler Bros. uses Cookies to track visitors to this Site, to recognize customers in order to present more personalized content and provide persistent login functionality, to improve and enhance a visitor's experience on the Site and to advertise and market our products and services, including by targeting specific or promotional offers to you. Cookies are also used to assist Butler Bros. in customizing Site information or in improving the performance or usability of the Site.

Butler Bros. also contracts with a third party data collection and reporting service ("Third Party Service") to collect and analyze information regarding customers and other Site visitors and their use of the Site. The Third Party Service may store data or use Cookies on Butler Bros.'s behalf to collect such information. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to Butler Bros. in any manner other than solely for Butler Bros.'s business purposes and as agreed to by this Privacy Policy.

Our Site may also use a technology called "web beacons" or "tracking pixels." These may also be referred to as "Action Tags," "Clear GIFs" or "Web Beacons" or "Web Bugs." This technology, which may also involve the use of Cookies, allows us to monitor activity on the Site and to understand which pages you visit on our Site. These tracking pixels allow us to understand the effectiveness of our advertising and marketing and are used to help us optimize and tailor our Site for you and other future website visitors, as well as to recognize users by accessing Cookies for the use and purpose noted above. In addition, Web Beacons allow us to know whether or not you received and opened our emails to you.

Setting your Cookie preference
Most browsers are initially set to accept cookies. However, you can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These Cookies are essential for Site administration and security.

IMPORTANT NOTE: If you configure your computer to block or erase Cookies, you will not be able to use all or certain parts or features of this Site.

Newer browsers provide sophisticated controls for accepting or rejecting Cookies, including the ability to notify you when your browser encounters a Cookie at a website. Refer to your browser or ISP's Help feature to find out more about how to set these controls.
 

Information use and sharing
The information that Butler Bros. collects from the Site is used primarily for improving the Site and to notify our customers of updates to the Site, as well as for other marketing purposes within the laws of the State of Maine. The collected information is also used to describe Site traffic patterns to vendors who are interested in knowing who is viewing their offerings. Butler Bros. may offer you during your registration on this Site, or through future email, the opportunity to receive offers and information about products and services that Butler Bros. believes may be of interest to you. If you do not want to receive any of these offerings or information, you may opt out from such receipt at any time by following the "opting out" procedures.

Sharing information with third parties
From time to time, Butler Bros. provides personally identifiable information, such as customers' or other Site visitors' product purchases and Site browsing patterns, to vendors or partners who are interested in knowing who is viewing their offerings.

Butler Bros. occasionally makes personally identifiable information, such as customers' or other Site visitors' names and addresses, available to reputable companies and organizations whose products and services might be of interest to you.

Butler Bros. also provides customers' names, addresses and product purchase information to a third party service provider with whom Butler Bros. contracts to profile customer purchasing behavior. This information is used to help Butler Bros. improve its offerings. This third party service provider may also supply this information to third parties for a fee.

Butler Bros. uses third party vendors to advertise on various other websites by providing these vendors with information users have given us (e.g., an email address) and information we collect about users who have previously visited our site (e.g., cookies). This means that we could advertise to previous visitors to our site who didn’t complete a task on our site (e.g., using the contact form to make an inquiry), or who have registered an account with us using an email address. These ads could be in the form of advertisements in search results, banner ads on third party websites, or in other forms. Of course, any information collected will be used in accordance with this Policy.

Finally, we may engage other companies to perform functions on our behalf, such as maintaining the Site, providing services related to the Site, collecting information, sending and receiving electronic mail and other functions related to our business and services (collectively, "Site Vendors"). In order to provide these services, the Site Vendors may receive, or have access to, your personally identifiable information. We will only provide to Site Vendors, or otherwise make accessible, information reasonably necessary to perform their duties and we will take steps to obligate our Site Vendors to safeguard your personally identifiable information, and refrain from using it for any other purpose.

 

Opting out
At Butler Bros., the choice is in the hands of our customers. You may OPT OUT if you do not want to receive email commercial advertisements or promotions from us in the future. In order to OPT OUT for any of these purposes, use any of the methods listed below. When corresponding, customers should also include their Butler Bros. account number.

To OPT OUT of email communications:

  • Email us:  webmaster@butlerbros.com
  • Toll-free Customer Service: 1-888-784-6875


 

Access to, updating or deletion of collected information
Upon request, Butler Bros. will provide to individuals the ability to correct, update, or remove their personal information collected by BUTLER BROS. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying their profile.

To request that we correct, update, or remove personal information from our databases:

  • Email us:  webmaster@butlerbros.com
  • Toll-free Customer Service: 1-888-784-6875
     

Third parties
This Policy covers only information received or collected by Butler Bros. via the Site. The Site may contain links to the websites of third parties. The third party websites that may be accessed from the Site have separate privacy, data collection, data transfer and email policies. Although Butler Bros. is interested in customer feedback regarding these links, it is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the websites of third parties.


 

Non-U.S. Users
The site is operated in the United States by U.S. Citizens and is made available for U.S. Customers of BUTLER BROS. The site may be accessible outside of the United States but if you are accessing the Site from outside of the United States, the level of privacy restriction may be lower than if you were accessing the Site from within the United States.


 

Consent
By your use of this Site, you consent to this Policy. Butler Bros. reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.


 

Questions
If you have any questions or suggestions regarding our Privacy Policy, please contact BUTLER BROS. by email at webmaster@butlerbros.com or call 1-888-784-6875 toll free.